Holiday Rental Management: Frequently Asked Questions

It takes care of the day-to-day of your holiday let so you don’t have to: the Airbnb and Booking listing, the calendar and bookings, guest messages, cleaning and linen between stays and, depending on the plan, arrivals, seasonal pricing and repairs. You remain the owner and make the decisions; we do the work and report back every month.

Because cleaning carries the most weight in reviews, and it’s what we’ve been doing since 2023 in holiday lets in Jerez, El Puerto and Cádiz. Management adds everything else, with the same team and a single point of contact. It’s a new service for us, so we won’t show you figures we don’t have: we explain how we work and you can see for yourself.

Yes. It’s your home: tell us which dates you want to keep for yourself or your family and we block them in the calendar. The earlier you let us know, the better, so we don’t close dates that are already in demand.

We see it in the check-out clean and tell you straight away, with photos. On Management and Full service, we talk to the guest and help you with the claim on the platform, under its rules. The sooner it’s documented, the easier it is to resolve.

Yes. Many of the hosts we work with run their property from another city or from abroad. We speak Spanish and English, on WhatsApp or by email, and send you photos of every clean and a summary every month, so you know how your flat is without having to travel.

Jerez de la Frontera, El Puerto de Santa María, Cádiz city, Rota and Puerto Real. If your property is near these areas, ask us.

It depends on the plan. Cleaning & linen has no commission: you pay for each turnover clean, from €45 + VAT depending on the size. Management is 15% of bookings and Full service 20%, always + VAT, plus the cleaning at each changeover. There’s no setup fee and no tie-in.

On the booking amount, after the platform’s own fee (Airbnb, Booking) has been deducted. The monthly summary shows every booking, its amount and the commission on it, so you can check it.

The cleaning invoice goes to the owner, but on Airbnb and Booking you can add a cleaning fee that the guest pays when booking. Many owners use it to cover that cost. On Management or Full service, we help you set it on the listing.

No. You can cancel whenever you like with 15 days’ notice. There’s no setup fee either.

Yes. You can start with Cleaning & linen to see how we work and move to Management or Full service whenever you like.

Yes. In Andalusia the property must be listed in the Andalusian Tourism Register (Registro de Turismo de Andalucía) and, since 1 July 2025, the platforms also ask for the Spanish short-term rental registration number (Registro Único de Arrendamientos). We can point you in the right direction, but the paperwork is done by you or your gestor, and it’s best to confirm it with them.

The rental income belongs to the owner, and declaring it is the owner’s responsibility. Our monthly summary gives you the details of every booking, which is what a gestor usually asks for, but we don’t give tax advice. For any tax questions, ask your gestor.